FAQ

 Frequently Asked Questions (FAQ)

Welcome to our FAQ section. Here, we've compiled answers to some of the most commonly asked questions about our Zamzam water products and services. If you have any further inquiries, please don't hesitate to reach out to us via email, phone, or WhatsApp.

1. Can I place a retail order within India?

Absolutely! We offer retail orders of our Zamzam water cans to customers across India. Your order will be carefully packaged and delivered to your address through a reliable courier service. Expect timely delivery and the same quality service we're known for.

2. How is the delivery process for retail orders within India?

For retail orders within India, we ensure efficient delivery through trusted courier partners. Your Zamzam water cans will be securely packaged to maintain their purity and will reach your doorstep within the specified delivery time.

3. How is international delivery handled?

Our international delivery operates on a larger scale. We source our Zamzam water directly from Makkah and deliver it across the globe using shipping lines. This ensures that the blessed Zamzam water is transported with care and reverence to its destination.

4. What are FCL rates and how can I avail of them?

FCL (Full Container Load) rates are available for bulk orders. If you're interested in ordering a larger quantity of Zamzam water, we offer competitive FCL rates to accommodate your needs. Reach out to us via email or phone to discuss FCL options and rates.

5. How long does international shipping take?

International shipping times can vary depending on your location and shipping method. Rest assured, we strive to provide accurate delivery estimates during the ordering process. Our priority is ensuring that your Zamzam water arrives safely and efficiently.

6. How can I place an order for international shipping?

To place an order for international shipping, please contact us via email, phone, or WhatsApp. We'll guide you through the process, provide you with the necessary information, and ensure a smooth transaction. Our dedicated team is here to assist you every step of the way.

7. Can I track my order?

Yes, tracking information will be provided for all orders, whether within India or for international shipping. This allows you to monitor the progress of your order and anticipate its delivery.

8. How do I get in touch with your customer support?

You can contact our customer support team via email at buyzamzam.online@gmail.com, phone at +91 8879666906, or reach out to us on WhatsApp here. We're here to assist you with any questions or concerns you may have.